Communication

Reach every staff member, every time

Text, email, or phone call — your choice. Staff reply YES to accept shifts without ever opening an app. Fill shifts in minutes, not hours.

  • Send shift offers by text, email, or phone call — staff choose their preference
  • Staff reply YES or NO by text — the system handles the rest
  • Messages go out in the right order: text first, then email, then phone call
  • See exactly who received, opened, and responded to every message
Notification Tracker
Open CNA Shift · Tue Feb 3 · 7a–3p · East Wing
SMS
Maria Johnson, CNA
Open shift Tue 7a-3p, East Wing. Reply YES to accept.
Accepted
SMS Reply from Maria
YES
— Also notified —
SMS
James Park, CNA
Open shift Tue 7a-3p, East Wing. Reply YES to accept.
Delivered
Email
Linda Torres, CNA
Email sent — preferred channel
Pending
Call
Robert Chen, CNA
Voice call scheduled — SMS undelivered
Queued